Revenue management and pricing, marketing-operations interface, customer behavior in operations management, logistics and supply chain management

Qian Liu joined the department of Industrial Engineering and Decision Analytics at the Hong Kong University of Science and Technology as an Assistant Professor in August 2006. She received the Ph.D. degree in Decision, Risk and Operations from Columbia University, and the Bachelor of Engineering and Master of Engineering in Control Theory and Control Engineering from Tsinghua University.

• Management Science Meritorious Service Award, 2010
• Management Science Distinguished Service Award, 2009
• M&SOM Meritorious Service Award, 2007, 2008
• Finalist of MSOM 2005 Student Paper Competition

• IELM 3010          Operations Research I
• IELM 4100          Integrated Productions System
• IELM 4110          Global Supply Chain Management
• IELM 5170          Advanced Production Planning and Control
• EEMT 5300         Global Supply Chain Management
• IELM 6100C        Dynamic Pricing and Revenue Optimization

• Research Grants Council Grant No. 16203821, 2022-2024. HK$815,601. Design Used Product Collection Policies in the Presence of a Secondary Market. PI.
• Research Grants Council Grant No. 16209320, 2021-2023. HK$614,675. Servitization Design in Competition. PI.
• Research Grants Council Grant No. 16207119, 2020-2022. HK$495,000. Optimal Return and Resale Policy in the Presence of Strategic Customers. PI. 
• Research Grants Council Grant No. 16206618, 2018-2021. HK$632,421. Revenue Management of Probabilistic Goods. PI.
• Research Grants Council Grant No. 16237016, 2016-2019. HK$675,647. A Dynamic Exchange-Old-for New Program for Successive Generations of Products in the Presence of Strategic Consumers. PI.
• Research Grants Council Grant No. 11505114, 2014-2016. HK$331,702. Just-in-time, Cost Uncertainty and Strategic Customers. Co-I. (PI: Stephen Shum)
• Research Grants Council Grant No. 622713, 2014 -2016. HK$645,500. The Impact of Consumer Learning on a Firm’s Pricing and Inventory Strategies in a Repeated Purchase Market with Strategic Consumers. Co-I. (PI: Rachel Zhang)
• Research Grants Council Grant No. 692113, 2014-2015. HK$274,060. Dynamic Pricing and Service Competition when Consumers Learn about Service. PI.
• Research Grants Council Grant No. 615911, 2011-2014. HK$578,853. Optimal Pricing and Capacity Strategies in Dual Revenue Management. PI.
• Research Grants Council Grant No. 643310, 2011-2013. HK$557,775. Supply Chain Contracting and Customer Substitution Behavior under Retail Competition. Co-I. (PI: Stephen Shum)
• Research Grants Council No. 616308, 2008-2011. HK$327,937. Pricing and Capacity Management with Customer Psychological Satisfaction. PI.
• Research Grants Council Grant No. 616807, 2007-2010. HK$640,786. Optimal Pricing of Services with Switching Costs. PI.
• Hong Kong Theme-based Research Scheme, 2011-2016. HK$13,292,000. Transforming Hong Kong’s Ocean Container Transport Logistics Network. Co-I. (PI: Chung-Yee Lee)
• RGC Direct Allocation Grant, DAG06/07.EG08, 2006-2008. HK$100,000. Capacity Rationing with Strategic Customers. PI.

• Associate Editor for Naval Research Logistics, 2018 - present.
• Associate Editor for Decision Sciences, 2017 – present.
• Guest Associate Editor for Naval Research Logistics, 2017 – present.

1. Chen Jin, Qian Liu, and Allen Wu (2021), Selling Multiple Units to Strategic Customers, forthcoming in Operations Research Letters. 


2. Xi Li and Qian Liu (2020), Contract Observability and Downstream Competition, forthcoming in Manufacturing & Service Operations Management


3. Shining Wu, Qian Liu and Rachel Q. Zhang (2015), The Reference Effects on a Retailer's Dynamic Pricing and Inventory Strategies with Strategic Consumers, Operations Research, 63 (6), pp.1320-1335.


4. Tingliang Huang and Qian Liu (2015), Strategic Capacity Management when Customers Have Boundedly Rational Expectations, Production and Operations Management, 24 (12), pp. 1852 – 1869.


5. Qian Liu and Stephen Shum (2013), Pricing and Rationing with Customer Disappointment Aversion, Production and Operations Management, 22 (5), pp. 1269-1286.


6. Qian Liu and Dan Zhang (2013), Dynamic Pricing Competition with Strategic Customers under Vertical Product Differentiation, Management Science, 59 (1), pp. 84-101.


7. Qian Liu and Garrett van Ryzin (2011), Strategic Capacity Rationing when Customers Learn, Manufacturing & Service Operations Management, 13 (1), pp. 89-107.


8. Qian Liu and Garrett van Ryzin (2009), Capacity Rationing with Strategic Customers, book chapter in International Series in Operations Research and Management Science: Consumer-Driven Demand and Operations Management Models, edited by Netessine Serguei and Chris Tang. Springer.


9. Qian Liu and Garrett van Ryzin (2008), Strategic Capacity Rationing to Induce Early Purchases, Management Science, 54 (6), pp. 1115-1131.


10. Qian Liu and Garrett van Ryzin (2008), On the Choice-Based Linear Programming Model for Network Revenue Management, Manufacturing & Service Operations Management, 10 (2), pp. 288-310.